Helping Social Enterprises Grow With Purpose

At 38 Degrees, we partner with purpose-led organisations to strengthen your business and maximise your impact.

38 Degrees offers training and business support solutions which lead to transformational change for individuals, organisations, and communities.

At the core of what we do are relationships, and all of our training and support solutions are based on creating strong relationships with those who we are working with.

With a belief in the power of the individual all our training and support solutions are co- produced with those who we work with leading to sustainable change and improvement.

Our Values

Relationship based approach

Everything we do is based on establishing an understanding relationship with our clients. We want to understand what matters to you, to your organisation and your community, building trust and rapport.

Courage

We are clear in how we communicate with our clients and where necessary will constructively challenge and hold more difficult conversations to support clients through change and development.

Equitable and Inclusive

We believe that everyone has a voice that should be heard and that those who may have experienced exclusion and are minoritized in communities should be given equitable opportunity to contribute, create and communicate.

Collaborative

Our approach is with not ‘done to’ and we value the voice and the lived experience of the client, the customer, and the citizen in all that we do. We believe in the power of individuals and communities to create sustainable change.

Accountable

We explain and take responsibility for our actions ensuring that all that we do is alongside our clients and is clearly communicated.

Jo Gibson is the founder of 38 Degrees Training and Enterprise support and has over 20 years of experience in supporting public, private, third sector/social enterprises to grow and develop. With experience in the application of systems thinking (Vanguard Method) to help large complex organisations/services transform their service to become more human centred.

Jo is also an expert in providing skills and support for new and existing social enterprises and re-generative enterprises. With several years of experience in helping entrepreneurs to take their venture from idea to a sustainable and impactful business. Using the Theory of Change as a vehicle to help entrepreneurs gain clarity about what it is they do, how they do it and their outputs.

About Us / Why 38 Degrees

Your Partner in Purpose-Led Growth

We believe in growth that goes beyond profit

growth that changes lives. Our approach is built around the 3 Hs:

Human-Centred

We listen first and tailor support to your needs.

Heart-Felt

We care deeply about driving systemic change.

Honest Insight

We build trusted partnerships that enable real progress.

Who We Help

For Newly Established Enterprises

Test and refine your idea for impact
Choose the right structure & governance
Build financial viability with budgets & forecasting
Understand the basics of social impact

For Developing Enterprises

System change methodologies
Impact measurement (data, storytelling & social value)
Growth strategies for sustainability
Building partnerships & navigating procurement
Income diversification & funding bids
End-to-end business diagnostics

close-up-young-colleagues-having-meeting

How We Work

We start with a Finding Out Session — a space to understand your enterprise and ambitions. From there, we design tailored support that meets your needs and helps you and your enterprise grow with confidence

Pricing

Finding Out Session

(Half to Full Day):

£30 – £50

Hourly Rate

£250 – £500

Day Rate

Long-Term Mentoring Partnerships: Negotiated

Testimonial

Impact Stories

given me the resilience

Jo has the ability to develop leaders to believe in themselves and strive for what is right for citizens. During a period of substantial system redesign within adults’ health and social care, I have seen the benefits of Jo’s skilled mentorship at both a personal and organisational level. It’s given me the resilience to encounter the emotional roller coaster of change and the determination to carry on.

Meilys Heulfryn Smith

Supporting Health and Well-being Support Manager

understand and unpick business processes

Jo offers insightful and reflective inputs focused on delivering improvements for customers and service users. Her ability to understand and unpick business processes to improve customer or service user experience and outcomes is spot on and I would highly recommend her.

Diane Harrison

Intensive Early Help Manager

inspirational leader and mentor

Jo is an inspirational leader and mentor. Her work is rooted in values. She is excellent at building relationships and guiding groups through transformational change with skill, courage and good humour. In a service context, she always brings the focus back to the individual and what matters to them. Her work with individuals and organisations has changed many, many lives for the better. I hope to work with Jo again in the future.

Charlotte Pell

Senior Researcher
Northumbria University

High standards of professionalism

I first worked with Jo in 2008 when I was a Director of social care and health in a large county council. We undertook a short diagnostic phase with Jo to understand the customer experience in accessing social care to meet their needs.

Jo firmly focuses on the customer experience, building up from individual case studies to help organisations and leaders to understand how they are delivering against their operational standards. She has skills in being able to gather data to analyse whole teams, services and departments’ operating models. When the individual and whole systems data is gathered and presented in a succinct form, it enables leaders and their teams to redesign and test improved methods of service delivery.

Jo believes that improvement in services lies in engaging the customer and staff teams to find straight forward solutions, which are often about removing inefficient and cumbersome processes. This reduces delays and costs, and better meets customer needs.

I have worked with Jo again in another organisation and can say that she encourages an ethos of transparency and collaboration. This approach has a strong cultural focus built on finding service delivery improvements across teams and services, especially ones where there are conflicting priorities and tensions. This way of working can highlight how a customers needs can be lost ; in particular by building a consensus across whole end to end delivery.

I would highly recommend working with Jo if you want your organisation to have a strong emphasis on good customer experience and high satisfaction levels.